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MedJourney International Patient Operations Platform Request a Demo
International Patient Operations Platform

One Platform. Every Journey. Worldwide Care.

MedJourney helps hospitals manage international patient inquiries, medical evaluations, documents, communication, travel coordination and post-treatment follow-up from one secure platform.

Management dashboard — a live view of the demo environment
Management dashboard — a live view of the demo environment
  • Expand Globally

    Run intake, evaluation and communication in six languages from a single workspace.

  • Operate Efficiently

    Replace scattered inboxes and spreadsheets with one tracked process per patient.

  • Ensure Compliance

    Consent records, audit trails and retention rules are part of the workflow, not an afterthought.

  • Delight Patients

    Patients follow their own process, share documents and ask questions in their own language.

The platform

Designed for the Journey That Matters

End-to-end capabilities for international patient operations — from first inquiry to long-term follow-up.

  • Patient Intake

    Structured applications from the mobile app and the web, with the health profile and required consents collected up front.

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  • Pre-Arrival Management

    Appointments, travel details and document requests tracked in one place before the patient arrives.

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  • Care Coordination

    Coordinators and physicians work on the same record, with every status change attributable.

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  • In-Stay Experience

    Messaging that keeps the patient informed during treatment, in the language they applied in.

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  • Follow-up & Outcomes

    Recovery logs, medication reminders and satisfaction surveys after the patient returns home.

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Screenshots are taken from the running product using a demo dataset. They contain no real patient data.

Measurement

Make your operation measurable

MedJourney does not promise a number. It gives you the numbers you currently do not have — measured from your own operation, in your own panel.

  • Time to first response

    How long an inquiry waits before a coordinator responds. Measured per application from the submission timestamp, visible in the management panel.

  • Offer preparation time

    The interval between the physician's evaluation and the moment the offer is sent. Every step carries its own timestamp, so the delay is attributable to a stage rather than a person.

  • Stage-based drop-off

    Where applications stop: evaluation, offer, acceptance or arrival. The conversion funnel reads the recorded evidence — an offer record, an assessment record — not the current status label.

These are the measurements the platform produces. The values you see in a demo come from a demo dataset; your own figures appear once your operation runs on the platform.

Design Partner Program

We are looking for our first institutional partners

MedJourney is a young product built with hospitals rather than for them. We work with a limited number of institutions that want to shape it.

Schedule a conversation

  • Preferential terms against the list price for the partnership period.
  • Direct influence on the product roadmap: your operational requirements are planned with you.
  • A joint case study — published only with your written approval and your own figures.
  • Direct access to the product team during onboarding.
Management view

Executive Overview. Instant Clarity.

Leadership sees the state of the international patient operation without asking anyone for a report.

  • Application volume, open processes, pending issues and unread patient messages at a glance.
  • Conversion funnel from submission through evaluation, offer and treatment.
  • Distribution by country, status and treatment area, filtered by date range.
  • Satisfaction survey results collected after treatment.
Management panel, captured from the product's demo environment.
Management panel, captured from the product's demo environment.
About

Built around the operation, not the brochure

MedJourney is developed by a team that works directly with the coordination units running international patient processes.

International patient operations usually run across an inbox, a spreadsheet and a messaging app. Information is lost between people, nobody can say which stage an inquiry is at, and consent records live in a folder nobody has opened in months.

MedJourney turns that process into a single record: the inquiry, the physician's evaluation, the documents, the offer, travel details and post-treatment follow-up are attached to the same patient application, and every change is written to an audit log.

Medical decisions, offers and pricing are always produced by hospital staff. The platform does not generate medical advice or automated offers, and it does not act as an intermediary between the hospital and the patient.

See it against your own process

In a 30-minute session we walk through the platform with your operation in mind: how your inquiries would arrive, who would evaluate them, and what your management panel would show.